Refund Policy for Precision Clothing
At Precision Clothing, we take immense pride in the quality and craftsmanship of our apparel. Each piece is carefully inspected to ensure it meets our high standards. However, we understand that certain situations may require attention. Below is our refund policy:
No Refunds Policy
We regret to inform you that we do not offer refunds under any circumstances, except in cases where the product delivered is damaged or incorrect. Please review your order details carefully before completing your purchase to ensure accuracy.
Damaged or Incorrect Products
If you receive a product that is damaged during transit or if an incorrect item has been sent to you, we sincerely apologize for the inconvenience. In such cases, you may be eligible for an exchange or replacement.
Steps to Report an Issue:
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Contact Us: Notify us within 48 hours of receiving the product by emailing us at precisionclothing1@gmail.com or contacting us through Whatsapp at +923394146836. Please provide your order number and a detailed description of the issue.
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Provide Evidence: Attach clear photographs of the damaged or incorrect product, along with the original packaging, to your email.
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Await Confirmation: Our team will review your claim and respond within 1-3 business days.
Resolution:
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Once your claim is approved, we will arrange for a replacement of the item or provide a suitable resolution at our discretion.
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Please note that the item must be returned in its original condition, with all packaging and tags intact.
Non-Eligible Scenarios
Refunds or replacements will not be provided in the following cases:
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Change of mind after purchase.
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Incorrect orders placed due to customer error.
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Products that have been used, altered, or damaged after delivery.
Additional Notes
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Customers are responsible for ensuring safe return shipping for any approved returns.
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Precision Clothing reserves the right to refuse any claim that does not meet the outlined requirements.
Thank you for choosing Precision Clothing. We value your trust and support in our brand and are committed to ensuring your satisfaction.